Return Policy

We want you to be completely satisfied with your AROYA Go products. If you've purchased an AROYA Go system, our consumer return policy allows you to return unopened products to Addium within 30 days for a full refund, excluding shipping costs.

Return Authorization Process

  • To initiate a return, please send an email to, requesting a Return Authorization Number (RMA). Please include your order number in the email.
  • You will receive a response containing detailed instructions on how to proceed, along with your unique RMA number.

Shipping Costs

  • Clients are responsible for the shipping costs associated with the return.
  • Please note that shipping costs are non-refundable.

Return Address

Ship your returns to the following address:

Addium Returns

1300 NE Henley Ct.

Pullman, WA 99163


Refund Process

  • A refund will be issued once the returned merchandise has been received and inspected by Addium.
  • Please be aware that items that have been opened, damaged, or do not have a receipt may be denied a refund or exchange.

We value your satisfaction and are committed to ensuring a smooth return process. If you have any further questions or need assistance, please contact our dedicated customer support team at Your peace of mind is important to us.